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Frequently Asked Questions

Find answers to common questions about ColdHeath

General

What is ColdHeath?

ColdHeath is an AI-powered platform providing intelligent agents to automate business tasks including customer support, data analysis, coding, marketing, scheduling, and sales.

What are AI agents?

AI agents are autonomous programs powered by advanced LLMs that perform tasks, make decisions, and interact with users—like virtual team members working 24/7.

Do I need technical knowledge?

No! ColdHeath is user-friendly. Set up agents and integrations through our dashboard without any coding.

Pricing

What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for Enterprise plans via Stripe.

Can I change my plan?

Yes! Upgrade or downgrade anytime. Upgrades are prorated; downgrades take effect next billing cycle.

Do you offer refunds?

Yes! 30-day money-back guarantee. See our Refund Policy.

Security

Is my data secure?

Absolutely. We use AES-256 encryption and are SOC 2 Type II compliant with regular security audits.

Are you GDPR compliant?

Yes, fully GDPR and CCPA compliant. We offer DPAs for Enterprise customers.

Still Have Questions?

Our team is here to help within 24 hours.

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